BAGGAGE

  1. Please carry 01 set of clothes along with your tooth brush, tooth paste, shaving kit (without scissors) and other accessories in your hand bag. This is just in case your baggage is misplaced/delayed.
  2. Also please do not keep any money or valuables in your check in luggage.
  3. Airlines allow a maximum of 20kg per person as check in baggage and 1 piece of cabin baggage, weighing not more than 5 kg per person (Please check with Airline directly for more info)
  4. Please note sharp objects like scissors, knives, gels and any form of liquid cannot be kept in the hand luggage. The same has to be kept in your check in luggage. However, airline policies keep changing, hence please confirm the same prior to departure.
  5. Please take extra care of your belongings as most countries are prone to theft.
  6. We suggest you travel as light as possible as heavy luggage would cause you great inconvenience. Please carry bags with wheels.
  7. Porterage not included – Passenger’s need to handle their own luggage.

HOTELS

  1. Hotel rooms have facilities like en-suite bathroom, toiletries, TV etc.
  2. Please note Air Condition may not be available in all Hotels.
  3. Hotels sometimes offer the facilities of complimentary safe deposit lockers which can be availed
  4. Please ensure that there are no damages done to your hotel rooms during your stay as the same would be charged to you directly by the hotel

COACHES

Coaches will have facilities like Air Condition, TV, CD / DVD player

ESSENTIAL ITEMS TO BE CARRIED ON TOUR

It is advisable to carry a light waterproof jacket or umbrella. Passengers should also carry suitable footwear as per the itinerary of the tour. 
Passengers should also carry travel adapters so they can charge their electronic items in their hotel room. 
Passengers may also want to carry a small travel iron, hairdryer, kettle etc. as not all hotels will have these in the rooms. 
Please carry medicines with prescriptions if required with drug generic name listed as the brand would differ from country to country.

BAGGAGE

  1. Please carry 01 set of clothes along with your toothbrush, toothpaste, shaving kit (without scissors) and other accessories in your This is just in case your baggage is misplaced/delayed.
  2. Also please do not keep any money or valuables in your check in luggage.
  3. Airlines allow a maximum of 20-23kg per person as check in baggage and 1 piece of cabin baggage, weighing not more than 7-8 kg per person (Please check with Airline directly for more info)
  4. Please note sharp objects like scissors, knives, gels and any form of liquid cannot be kept in the hand luggage. The same has to be kept in your check in luggage. However, airline policies keep changing, hence please confirm the same prior to departure.
  5. Power bank need to be kept in Hand Luggage
  6. Please take extra care of your belongings as most countries are prone to theft.
  7. We suggest you travel as light as possible as heavy luggage would cause you great inconvenience. Please carry bags with wheels.
  8. Porterage not included – Passenger’s need to handle their own luggage.

DOCUMENTS

  1. Please carry a photocopy of your passport including valid visas.
  2. Please carry your original insurance copy (if you have any) 
  3. We will not be held responsible if passengers are stopped or held by any government departments, e.g., Police, Customs, Immigrations or any other authorities of the destination country.

MEALS

Passenger’s will have an option to choose from vegetarian or non-vegetarian (wherever possible Jain/Halal) meals during Dinners. Passengers should advise Global Holidays USA of their preferred diet at the time of their booking so that this information can be provided to the caterers. Passengers are requested to inform Global Holidays USA of any food allergies at the time of booking. However, special arrangements cannot be guaranteed including Halal or Jain requests. Passengers with severe food allergies or dietary requirements are advised to make appropriate arrangements prior to commencing their tour. Global Holidays USA reserves the right to change the meal arrangement if circumstances beyond our control make it necessary. The meals are pre-set buffet style, and a choice of menu is not available. Restaurant: On some of our tours meals are provided at restaurants, which are prepared by local Indian chefs; a set menu in a buffet style will be provided along with tap water only.

Lunches are vegetarian only and are provided outdoors at a service station/rest area where limited or no seating is available. On some days, Global Holidays USA may provide packed lunches to suit the itinerary of a particular tour. Dinners are usually provided within the hotel/restaurant in a separate dining facility.

  • What is included in breakfast?
    Our usual breakfast consists of cereals, juices, fruits, bread or croissants as well as tea or coffee. (Breakfast may vary from one hotel to another).

  • What are the different meals options / type?
    You may wish to choose from a choice of Swaminarayan, Jain, vegetarian or non-vegetarian meals. You need to advise our reservations team at the time of your booking of your preferred diet

  • What sort of food is served for Dinner?
    On a typical day you can enjoy from many items such as two vegetarian curries, roti’s/naan or puri’s, rice, daal, salad, pickle, papad & a sweet dish(if available). There will also be an option for one non veg item

  • What sort of food should I take with me on tour? 
    Although food is provided on tour, examples of food people bring to snack on include chips, biscuits, chevda, drinks etc. We recommend you carry bottled water with you; it is safe to drink water from most western European countries except for Italy.

ITINERARY

Please note that during the tour, the Tour Manager/Local Representative has right to modify the itinerary as they deem fit. These changes are usually due to unexpected delays or major local events that can often arise. However, all the aspects of itinerary will be covered.

TIMING

Everyday 3 timings shall be announced per group: 
a. Wake–up  b. Breakfast  &  c. Departure

Clients have to be ready 10– 15 mins before departure time. The bus/train shall not wait for anyone who is late for more than 10 mins. People who are left behind are supposed to manage on their own to the next destination.

Will we need a travel insurance?

We highly recommend all our passengers to get travel insurance (https://globalholidays.us/travel-insurance/). 
Travel insurance helps protect against the unexpected. 
A primary incentive to get travel insurance can be for the emergency medical assistance.

THEFTS, LOST PROPERTY

It is the passenger’s’ responsibility to keep their property and valuables safe at all times including on coaches, excursions, and hotels. If an item has been left at the hotel/train, then the passenger can call the relevant Hotel/Train and follow up for the same. In the case of theft, passengers should advise their tour manager/concern team immediately and report the theft to the appropriate authorities, so they can be provided with a police report or crime reference number. Passengers are always advised not to carry unnecessary valuables and to be vigilant as tourist spots are well-known target locations for pickpockets. It is strongly recommended by Global Holidays USA that all passengers have valid travel insurance. We will by no means retrieve the item on behalf of any passenger or be responsible for acquiring the item on behalf of any passenger to keep in line with company policy and law. We maintain a strict policy of not carrying anyone’s property across international borders whether it is authorized in writing or by any other means.

COMPLAINTS 

If the client or the traveler should wish to invoke a default by the carrier or the travel agent in its compliance with the agreement, the client or the traveler must inform the carrier or the travel agent of this complaint immediately and in writing or in another appropriate manner, so that the carrier or the travel agent can find a suitable solution. 10.2 If the complaint is not rectified to the satisfaction of the client or the traveler during the course of the agreement, the latter may submit a written and fully-argued complaint to the carrier or the travel agent at the latest within one month of the execution of the agreement or, if the carriage or the travel arrangement was cancelled, within a month of the planned date of departure. If the complaint does not concern the execution of the agreement but the way in which it was entered, it must be submitted to the carrier or the travel agent within a month of the disputed act or omission.

We advise our passenger’s to visit www.cdc.gov // travel.state.gov as it will help you in getting the information in regards to visa’s, vaccination and other required detail that might be helpful in preparing for your respective tour.

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